As of 28th September, The Victorian Police LRD phone lines have initially re-opened at a limited capacity. The hours available for phone queries are Monday, Wednesday and Friday between 10am and 2pm.
Security licence applicants are to send applications via email to email@example.com until further notice, mail in applications MAY NOT be assessed.
If you have been issued a renewal payment notice and have been unable to have your photo taken as a result of COVID-19 restrictions, no action will be taken against your licence. Keep your payment notice and attend a photo point as soon as it practicable for you to do so. All Renewals should also be emailed in as their updated capabilities are not published in renewal letters. Mail in applications WILL be delayed, email will get the fastest response.
For further Information
To get all the latest updates on LRD and their COVID-19 limited capabilities please visit https://www.police.vic.gov.au/licensing-and-regulation-division