The player from Poland had deposited PLN setka at an internetowego casino, expecting to receive a 50% premia and 100 Free Spins. The casino’s on-line chat informed the player that he did not qualify for the nadprogram due jest to high nadprogram turnover. The player had sought a refund of his deposit but państwa told żeby the casino that he had owo trade it three times before it could be refunded. We couldn’t assist with the deposit refund request as the player chose to continue playing with these funds. The player from Australia had been consistently losing money over the past four days across all games and believed the casino was unfair.
Player’s Deposit Has Never Been Credited Owo His Casino Account
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Verification
- We decided jest to reject this complaint because we couldn’t force the casino owo return an expired premia and the player had more than enough time jest to play with it.
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- After receiving a message from the casino about a refund, we reopened the complaint.
- The casino’s actions were deemed appropriate as they followed their strict policy on multiple account usage.
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